This ten-minute, interactive human patch e-learning course aims to educate employees on the risks and consequences of misusing the Cc (carbon copy) and Bcc (blind carbon copy) fields when emailing, and teaches users how to communicate securely and legally with large numbers of people.
Simple and avoidable incidents, such as mistakenly emailing the wrong person or entering email addresses into the Cc field rather than the Bcc field, could result in administrative fines, litigation and reputational damage.
This is a one-year, easily renewable licence. For maximum benefit, staff should retake the course and exam on a yearly basis to ensure retention of information, and therefore get the most value from the course. It’s hosted on our learning management system (LMS). Accessible from anywhere with an internet connection, you are able to add your own branding and contact information to improve the user interface for your staff. It also provides reportable statistics on users completion of courses and exam results, which are excellent evidence if you have an audit.
At the end of this course you will be able to:
All staff that successfully complete the course will be issued with a certificate that displays their score. This can be kept on record for internal purposes or if necessary, suitable for audit.
Under the EU GDPR (General Data Protection Regulation), the unauthorised disclosure of personal data is a breach. Data breaches do not just occur because of malice – human error is widely acknowledged to be one of the biggest threats to organisations’ security.
Incidents in which data is sent to the wrong recipient or where recipients’ email addresses are added to the incorrect field are more common than ever.
These avoidable breaches pose a significant threat to data security and can land organisations with large fines.
E-learning is a quick, affordable and effective means of delivering training with minimal disruption.
This course is aimed at employees who need to be aware of the risks and consequences of misusing email. It will help them understand how best to communicate securely and legally with large numbers of people via email. Suitable for employees in organisations of all sizes and across all sectors.
This course helps employees better understand the difference between Cc and Bcc, how to send personal information securely via email, the consequences of data breaches, and how best to use email in compliance with the GDPR and DPA.
Find out more about our ‘Get a little Help’ support package where our experts are on hand to assist you with administration and technical support for your users.