UK retailers have seen an 80% increase in cyber attacks and/or breaches over the past year, according to the BRC’s (British Retail Consortium) 2019 Retail Crime Survey. This is despite 17% of retailers spending more on cyber security than the previous year.
The survey also found that 80% of respondents identified phishing as a high-risk cyber crime.
Phishing, which sees crooks send emails to try to trick people into downloading malware or divulging sensitive information, is one of the most common types of cyber crime, and one that everyone needs to be aware of. Unlike attacks that target technological vulnerabilities, phishing exploits human weaknesses.
Retailers are seen as attractive targets because of the amount of customer data they store.
Increase phishing awareness
It’s important to educate your employees to ensure that they can spot the tell-tale signs of a malicious email, phone call, text message or other attack vector.
We provide plenty of advice on the things you should look out for, but encourage you to delve deeper to give your employees a thorough understanding of the threats facing them.
If you’re short on time, and would like a resource that your team can refer to, take a look at our free infographic.
If you’re after something more in-depth, our Phishing Staff Awareness E-learning Course helps employees take action against fraudsters, showing staff how to spot phishing scams, how to respond to them and what to do when they fall victim.