Research finds that office workers lack cyber security training

Recent Datapac research has revealed that one in five office workers in Ireland have not received any IT security or awareness training.

The findings

  • 44% of workers in the 54+ age group admitted that they had clicked a link or attachment from an unrecognised sender, compared to 34% of millennials and just 26% of Gen Xers.
  • 14% of workers admitted to being caught out by phishing scams, with millennials most likely to fall victim (17%), followed by baby boomers (7%) and Gen Xers (6%).
  • However, millennials were the most confident about spotting a scam, with just 14% uncertain of identifying fraud, compared to 17% of those aged 42–53 and 26% of those aged 54+.

Phishing, which sees crooks send emails to try to trick people into downloading malware or divulging sensitive information, is one of the most common types of cyber crime, and one that everyone needs to be aware of. Unlike other attacks, which target technological vulnerabilities, phishing exploits human weaknesses.

Karen O’Connor, general manager of Datapac, said:

Phishing is not just a problem for the IT department to solve, but is an organisational issue requiring cross-department buy-in. Operational and HR teams play a crucial role in creating a culture of awareness. Under GDPR, organisations are obligated to put in place adequate safeguards for customer data, making this a key business concern. User-awareness training should be provided on an ongoing basis in the same way as other vital employee training such as health and safety.

The solution

Organisations must prioritise the areas where a lack of action leaves them most exposed. Staff awareness training is vital, but can be time consuming and expensive to implement. Our e-learning courses are an affordable and effective means of delivering training to multiple workers, and are designed to fit around existing workloads.

Our Phishing Staff Awareness E-learning Course helps employees take action against fraudsters, showing them how to spot phishing scams, how to respond to them and what to do when they fall victim.

For a more general cyber security overview, consider our new Information Security and Cyber Security Staff Awareness E-learning Course. The course focuses on common staff-related cyber security incidents and information security weaknesses that criminals often exploit, and provides the opportunity to apply the knowledge gained, using practical activities throughout.

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